5 Articles on TQM
.... Wilson, LA & Durant, RF (
1994). Evaluating
TQM: The case for a theory driven approach. Public Administration Review, 54(2), 137-146. ....
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TQM AT AMERICAN EXPRESS
.... & Weineskirch define
TQM as a total systems approach to management of companies which "make it their business to get and stay close to their customers" (
1994, p ....
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Command and Control & TQM Methods
.... already redesigned for flexibility and control leads to an effective bottom-up process of continuous improvement (Gharajedaghi,
1994). While
TQM is being ....
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Implementing TQM in a Fictional Environment
.... the approach that most in the field are familiar with, and it is the process of fitting
TQM procedures to an existing organization (Reger, et al,
1994, p. 570 ....
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Employee Commitment to TQM Process
.... which would include all employees, regardless of their rank or job function (Williams,
1994, p. 17). Each employee would receive training in
TQM, and learn how ....
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Total Quality Management and Employee Response
.... Deming's quality control strategy was developed with manufacturing processes in mind (Ferguson,
1994).
TQM, however, may be applied in the production of ....
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Total Quality Management in the IRS
.... Rago (
1994) writes about the process of adapting
TQM to government use, answering an earlier article that claimed that such an adaptation was not a good idea. ....
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Education As A Business Concept
.... 1990).
TQM, therefore, tends to produce incremental quality gains, as opposed to dramatic, one-shot improvements (Creech,
1994).
TQM ....
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TOTAL QUALITY MANAGEMENT IN THE PUBLIC SECTOR
.... is the approach that most in the field are familiar with, and it is the process of fitting
TQM procedures to an existing organization (Reger, et al,
1994). ....
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TQM in the Banking Industry
.... firms, while many other American banks are not (Morais,
1994, p. 50 .... brings employees into a bank's organizational decision making process, a requirement of
TQM. ....
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Quality Assurance
.... quality (Atkinson, 1990, p. 5).
TQM, therefore, tends to produce incremental quality gains, as opposed to dramatic, one-shot improvements (Creech,
1994, pp. ....
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Patient Centered Care in Hospitals
.... redesign of job tasks and employee roles", has become the leading
TQM approach in redesigning hospitals' patient care processes (Wakefield et al.,
1994, p. 152 ....
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Interview with a Manager
.... to commit her unit to certain courses of action (Taylor,
1994, p. 21). .... to examine the contributions of systems such as "total quality management" (
TQM) to see ....
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TQM & Service Industries
.... which would include all employees, regardless of their rank or job function (Williams,
1994, p. 17). Each employee would receive training in
TQM, and learn how ....
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CRITIQUE OF TOTAL QUALITY MANAGEMENT
.... Processing, vol. 20, i. 3, pp. 72-75. Neblett, Bill (
1994), "Putting
TQM to the test", Defense Electronics, vol. 26, no. 9, pp. 32-35. O ....
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Implemention Process of Total Quality Management
.... the approach that most in the field are familiar with, and it is the process of fitting
TQM procedures to an existing organization (Reger, et al,
1994, p. 570 ....
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Community Policing Community policing has become a sign
.... perform their jobs. This involvement requires that managers receive training in
TQM, as well (Snyder,
1994, p. 41). Not only do ....
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TQM & Rising Health Care Costs INTRODUCTION 1 AN OV
.... Hospital Performance: Issues in Assessing the Impact of
TQM Activities." Hospital and .... in the Health Care Industry." Health Care Supervisor, 12 (
1994, March): 51 ....
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Total quality management & Japanese Industry
....
TQM measurement: "Quality devotees grew obsessed with methodology--cost-cutting, defect reduction, quicker cycle times, continual improvement" (Greising,
1994, ....
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Health Care Management
.... Taylor, R. (
1994). .... quality control" has its own, different meaning in Western industry, the term in North America became "total quality management" (
TQM). ....
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NRMA Case Analysis
.... and provide an initial validation of these generic strategies (Hoffman,
1994, 69 .... The deployment of employee
TQM policies, for instance, mandates an increase in ....
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Consultant Report on a Construction Company
.... To organize for future success in early
1994 requires that Southpointe Construction confront the issue of quality. Total quality management (
TQM) is a concept ....
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Activity-Based Costing and Total Quality Management
.... to Management, and specifically to Total Quality Management (
TQM), ABC is .... of effective ABC management to achieve excellence cannot be ignored (Sharman,
1994). ....
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Customer Targeted Marketing
.... Because of this, customer service representatives in
TQM organizations often provide a high level of customer satisfaction that .... Farrell, R. (
1994, October). ....
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Quality Improvement: A Review of Literature
.... quality (Atkinson, 1990, p. 5).
TQM, therefore, tends to produce incremental quality gains, as opposed to dramatic, one-shot improvements (Creech,
1994, pp. ....
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Financial Analysis on Hospital Productivity
.... the concept of
TQM, and its attendant ideas of open and unbiased communication will make such a dialogue possible, and perhaps profitable. Bard, MR, (
1994, Fall ....
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Barriers to Nursing and Patient Care
.... Cappell and Leggat (
1994) examined Total Quality Management (
TQM), a management philosophy that has had great success in increasing quality and productivity in ....
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The ISO 9000 Standard
.... need for an international quality standard became critical ("Quality,"
1994, p. 11 .... 9000 programs as a foundation for Total Quality Management (
TQM) programs or ....
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Employee Participation
.... For
TQM programs to be effective in federal government, union and management must overcome existing barriers to cooperation. .... Martin's Press,
1994. ....
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QUALITY IMPROVEMENT IN HEALTH CARE ORGANIZATIONS
.... (1993, October). QI/
TQM, 3(10), 162-163. Morrison, E., Mobley, D., & Farley, B. (1996, Fall). .... Ozer, DJ, & Reise, SP (
1994). Personality assessment. ....
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