Adult education and Theory .... Antheil and Casper (1986) suggest that participant reaction is a measure of "customer satisfaction" indicating the level of effectiveness and usefulness of the .... (1959 8 )
Marketing Luxury Goods .... 56. Antheil, JH, & Casper, IG (1986), An Empirical Assessment of the SERVQUAL Scale, Journal of Business Research, 253-268. Bohan .... (1160 5 )
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