Globalization .... Gemser, Brand and Sorge explain that the limited resources of some SMEs lead them to conclude that the best approach to internationalization involves strategic .... (3152 13 )
Ford and Customer Satisfaction .... are critical elements in the success or failure of any given brand, and Nasser .... real-time information, and drive quality up and warranty costs down (Sorge, 1999 .... (3127 13 )
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