American Express Annual Report Analysis .... In 1993, the board of directors replaced Robinson with Harvey Golub; this followed a loss of more than two million cardholders in the early 1990s. .... (5832 23 )
Organizational Effectiveness for American Express .... CEO Harvey Golub was intent on reshaping the company in the belief that a simplified company would be stronger and more effective. .... (4063 16 )
TQM AT AMERICAN EXPRESS .... Under its new CEO, Harvey Golub, who succeeded Robinson, Amex has engaged in a massive restructuring and cost-cutting program, which has helped enable it to .... (1773 7 )
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