Quality Assurance .... 5-6) developed the concept of total quality control (TQC) that underlies many quality management concepts. Karou Ishikawa (1985, pp. 1-13; 1982, p. 99). .... (1244 5 )
Quality Improvement: A Review of Literature .... 5-6) developed the concept of total quality control (TQC) that underlies many quality management concepts. Karou Ishikawa (1985, pp. 1-13; 1982, p. 99). .... (8232 33 )
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