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Zemke Zemke

  My Personal Philosophy of Adult Education
.... them the opportunity to take responsibility for their learning process such as making decisions about their learning activities (Knowles, 1980; Zemke & Zemke ....
(783 3 )

Andragogy vs. Pedagogy
.... Ron Zemke writing in Training (2002) suggests that Adults learn more effectively through experiential techniques such as discussion or problem solving than ....
(599 2 )

Competitive Advantage of Good Customer Service
.... the concepts of consumer satisfaction and customer service if the expectation is to attract new customers and to retain existing customers (Zemke, 1993, pp. ....
(2764 11 )

Learning Theories
.... That difference is why learning and performance theories are so important" (Zemke, 2002, p. 87). .... New York: John Wiley & Sons, Inc. Zemke, R. (2002, September). ....
(5052 20 )

Santa Fe Railroad and Customer Service
.... the concepts of consumer satisfaction and customer service if the expectation is to attract new customers and to retain existing customers (Zemke, 1993, pp. ....
(9525 38 )