Why Transformation Efforts Fail The disturbing stories of error in the KAL flight 007 incident and the Helen DeMarco situation illustrate the points that the author makes about the "curse of .... (897 4 )
Why Transformation Efforts Fail .... The disturbing stories of error in the KAL flight 007 incident and the Helen DeMarco situation illustrate the points that the author makes about the "curse of .... (981 4 )
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