Staff Training and Return on Investment .... For every $1 invested in training, there would be a net benefit of $5 in increased revenue from additional sales (Kirkwood, 2002). .... (2138 9 )
The Wright Amendment & the Airline Industry .... Airline Business (February 1992): 52-55. Kirkwood, C. "Jim Wright Makes It the Old Fashioned Way". .... Airline Business (1 September 2002), 97-102. .... (2441 10 )
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