Conflict Case Study .... pp. 10-11, Maister, 1997, pp. 12). For each, the solution involves starting afresh after some major adjustments have been made. .... (918 4 )
Ernst & Young Professional Services Firm .... Surprisingly, a popular book relevant to professional service firms, Managing the Professional Service Firm (Maister, 1997) has little to say about what it .... (431 2 )
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