The events of September 11, 2001
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Whatever else the events of September 11, 2001, were, they were also and specifically an assault on and destruction of the environment of the everyday workplace. In the system of capitalist economic organization, holding a job is among the most fundamental of experiences for members of society, and within any organization involved in that system, the demands of most forms of employment are undoubtedly compelling enough for most people without the added element of physical danger deliberately imposed from the outside. The 9/11 event heralded dramatic and irrevocable change that was plainly out of control of the workers victimized by mass murder, and the effects of those events were felt -- as was obviously intended by the murderers -- in virtually all workplaces in the United States. The experience of reality was qualitatively different before and after September 11.Yet even without the extraordinary intervention of religious fanatics in the white-collar water-cooler milieu of contemporary America, there is evidence that employees in the workplace routinely experience a sense of fear or anxiety that may come from a variety of sources. In that connection, the view of some clinical psychologists is that 9/11 per se may not have caused an increase in workplace anxiety so much as it brought an already existing workplace phenomenon into more specific relief. Moreover, as events have not infrequently proved, violence is always one potential way in which such anxiety might be expr
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s who do not initiate the change but who must live and function by its requirements are ipso facto faced with the prospect of encountering the unknown. What is unfamiliar may be threatening, in particular if the experience of workplace change initiated from the top of the hierarchy is negative for those on the bottom. For example, in 2002, citing the pressures of telecom-industry downturns in investment and the enforced subsidizing of competitive common communication carriers, Verizon Communications announced a two-year project of laying off what were characterized as "surplus" workers. By the end of 2003, some 12,000 Verizon employees around the country were set to be eliminated.
Verizon management declared the layoffs a consequence of an "external event," i.e., circumstances beyond its control, "such as recession, fierce competition, the telecommunications slump and the substitution of wireless service for land-line service," reducing the need for employees. However, in part due to pressure from labor unions, in July 2003, a federal arbitrator ordered Verizon to reinstate several thousand jobs that were said to have been improperly terminated, agreeing that the company had initiated internal process changes inhering in job l
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Some common words found in the essay are:
, Programs EAPs, Verizon Communications, Albany York, Enrons Downsizing, Lexmark IBM, Verizon's CEO, Management Decision, MCI WorldCom, Midrange Server, workplace violence, workplace anxiety, accessed 8, 8 august 2004, 8 august, august 2004, accessed 8 august, anxiety workplace, management response, decision 34 september, traumatic event, 34 september 1996, workplace stress, managers organizations, management decision 34,
Approximate Word count = 2519
Approximate Pages = 10 (250 words per page)
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