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Decision Support Systems

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This research consists of summaries and critiques of five journal articles dealing with Decision Support Systems. The articles were selected from among those listed in various 1993 monthly editions of the Applied Engineering Technology Index under the "Decision Support Systems" index heading. Each article is from (1) a professional journal published in 1993 and (2) is a minimum of fivepages in length. The articles summarized and critiqued are as follows:

Baugh, Phil, Gillies, Alan, & Jastrzebski, Piotr. (1993). Combining knowledgebased and database technology in a tool for business planning. Information and Software Technology, 35(3), 131137.

Benders, Jos, & Manders, Frank. (1993). Expert systems and organizational decisionmaking. Information & Management, 25, 207213.

Chung, Walter W. C., Tam, Migar M. C., Saxena, K. B. C., & Yung, K. L. (1993). Evaluation of DSS use in Hong Kong manufacturing industries. Computers in Industry, 21, 307321, 324.

Kyu, JrJung, & Gunasekaran, A. (1993). Implementation of advanced manufacturing technology through industrygovernmentuniversity cooperation in Taiwan. Computers in Industry, 22, 187191.

Tung, Lai Lai, & Heminger, Alan R. (1993). The effects of dialectical inquiry, devil's advocacy, and consensus inquiry methods in a GSS environment. Information & Management, 25, 3341.

Baugh, Phil, Gillies, Alan, & Jastrzebski, Piotr. (1993). Combining knowledgebased and database technology in a tool for

. . .
given field can do, and that incorporates the expertise of humans into a computer. An expanded definition of an expert system is that it is an application of the fundamental techniques of artificial intelligence in knowledge representation tasks through the use of computer systems to help solve complex, realworld problems that are strongly characterized by their use of large bodies of domain knowledge gleaned from human experts that have proved useful for solving typical problems in their domain. A major realworld problem that must be addressed by all organizations is the process o making decisions within an environment of information overload. While a failure to consider some available and relevant information in the decisionmaking process is a highrisk action, the cost of incorporating all such information into a decisionmaking process is often unsupportable. The significance of this article is that the authors illustrate how vast quantities of diverse but relevant information can be incorporated into a decisionmaking process without simultaneously bankrupting an organization through the application of information systems technology. An expert system is a specialized application of information systems technology. Im
. . .

Some common words found in the essay are:
Information Management, Software Technology, DSS Taiwan, Hong Kongbased, Computers Industry, Kong Computerized, Critique Advanced, Support Systems, Heminger Alan, Jastrzebski Piotr, expert systems, advanced manufacturing, expert system, decision support, manufacturing technology, advanced manufacturing technology, reported article, decision support systems, manufacturing technologies, advanced manufacturing technologies, support systems, decision rules, conclusions drawn, conjunction advanced manufacturing, implementation advanced manufacturing,
Approximate Word count = 2439
Approximate Pages = 10 (250 words per page)

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