Management of Quality Control
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Introduction This paper presents a discussion of the management of quality control, as described and explained in Production/Oper ations Management: Concepts, Structure, & Analysis (Tersine, 1985). The accent on quality was lost in American industry in the post World War II era, when the country's firms could sell almost anything that they made, and at a time when the quality level of foreign made products was of no great worry. To be sure, there were advocates of quality control in the United States during that time period, such as Edwards Deming; how ever, American industrialists were in no mood to listen to them. Unfortunately for American industry, someone else did listen to Deming the Japanese. The superior quality control procedures of modern Japanese industry were originally devel oped, in large part, under the guidance and tutelage of Edwards Deming. Further, the statistical and mathematical element of Deming's procedures, and, in turn, those of Japanese industry, were based on the work of another American quality control expert, Walter Shewhart. Thus, in one sense, American industry had been its own worst enemy. It allowed a superior quality control system developed in its own backyard to be used by its competitors to capture many markets away from it. Increased Competitiveness Through Improved Quality American competitiveness suffers in comparison to that of several other countries. A major part of the problem is pro duct quality. Primarily, pr
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Some common words found in the essay are:
Edwards Deming, Reagan Administration, Quality American, Additionally America's, Walter Shewhart, INTEGRATIVE CONCLUSION, War II, CONTEXT Introduction, quality control, Deming the Japanese, Analysis Tersine, trade deficit, foreign trade, value dollar, foreign trade deficit, american manufacturers, edwards deming, american industry, management quality, american products, management quality control, quality control system, superior quality control, quick fix approaches, american foreign trade,
Approximate Word count = 1199
Approximate Pages = 5 (250 words per page)
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