Performance Evaulation & Performance

Statement of the Problem Performance evaluation is among the most important of all organizational human resource activities Performance evaluations "represent critical decisions that are key influences on a variety of subsequent human resources actions and outcomes."

Personnel turnover is one factor that leads to substandard performance, and it is one of the most costly problems that afflict organizations. The costs of personnel turnover are not limited to those incurred directly in relation to those employees leaving the organization, such as the loss of productive workers, lost training costs, the necessity to train replacements, and so forth. Personnel turnover also exacts organizational costs through the effects it has on those employees who remain with the organization. Ineffective performance evaluation is a contributing factor to high levels of personnel turnover.

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able to all aspects of personnel performance evaluation; not just to resultsoriented facets of performance; and the concept is appropriate for all types of organizations. In order for a performance evaluation process to provide for accountability, it is necessary to insure that the process measures and evaluates those factors that are important to those to whom an organization is accountablethe stockholders in the case of private sector organizations, and the public in the case of public sector organizations. This point is of particular significance for those individuals within organizations who typically consider themselves to be the experts in their particular fields of endeavor. Often, such individuals tend to believe that it is their prerogative alone to establish the criteria for the evaluation of performance. Thus, a really effective evaluation process for personnel performance within an organization would be (1) objective, (2) valid, (3) reliable, (4) relevant, and (5) equitable, and it (6) would provide for accountability. Gortner pointed out, however, that, in all too many instances, employees are evaluated on "their ability to get along with the supervisor." Another common problem in the performance evaluation
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Approximate Word count = 5578
Approximate Pages = 22 (250 words per page)

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