THE CONFLICT RESOLUTION QUESTIONNAIRE

Below is a list of behaviors you might have done when you had a conflict or disagreement with someone at work. For each item on the list, use the scale provided below, to rate how often you engaged in the behavior when you are in a work-related conflict or disagreement.

_____Try to discuss the issue relatively calmly

_____Succeed in discussing the issue relatively calmly

_____Present information to back up my side of things

_____Argue heatedly but stop short of yelling

_____Leave the room and refuse to talk about it any longer

_____Shove or engage in some other form of physical contact

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