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Case Analysis

Celia Sturgis and Ruth Skinner are co-owners of Nob Hill Custom Bed Coverings. Of different backgrounds, values, and work ethics, the two partners do share many interests in common. Communication between the two women is hampered due to differences in work ethic, the handling of finances, and the conflict between their husbands who openly resent each other’s influence on the business. Celia’s and Ruth’s communication is further hampered by Ruth’s denials and Celia’s emotions. Finally, Celia is frustrated over Ruth’s lack of commitment to the business and her recent discovery that Ruth’s administration of the company’s finances has been less than desirable.

The diagnosis is that Ruth and Celia need to remove their husband’s influence from the business. Second, they need to examine the differences in their work ethics, and perhaps find a more mutually agreeable work arrangement. Third, handling of the company’s financial management should be done by an accountant and neither of the two women. Fourth, Celia and Ruth need to understand the differences in their personality/learning styles in order to delegate work more effectively and increase cooperation and communication.

The biggest problem from a theoretical perspective is the different personality types between the two women. We know that Ruth is open, casual, and seldom censors her thoughts or feelings. She is passionate, intense about work, meticulous and creative, “she constantly comes up with ideas for expanding Bob Hill’s current market and product line” (Wolberg 1-2). Theoretically, the women are different personality types when it comes to a Myers-Briggs Type Indicator (MBTI) assessment. The MBTI provides an accurate assessment of a personality type. These types are along four dichotomies that produces 16 personality types: extraversion-introversion; sensing-intuition

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Case Analysis. (1969, December 31). In LotsofEssays.com. Retrieved 19:12, March 28, 2024, from https://www.lotsofessays.com/viewpaper/1685163.html