Quality Improvement: A Review of Literature

The findings of this literature review are presented in three major discussions. Literature related to the quality improvement concept is reviewed first, while literature related to the principles of reorganization and reconstruction within a quality improvement environment is reviewed second. Literature related to the interrelationships between quality improvement programs and reorganization and restructuring in hospital settings is reviewed in the third discussion.

Quality improvement is sought in contemporary organizations through the implementation of strategies based on concepts with names such as TQM (total quality management), CQI (continuous quality improvement), and others. These various concepts are highly interrelated, and quality improvement in most organizations is dependent upon strategies that embrace a combination of two or more of these quality improvement concepts (Marszalek-Gaucher & Coffee, 1991, pp. 83-147). A. V. Feigenbaum (1991, pp. 5-6) developed the concept of total quality control (TQC) that underlies many quality management concepts. Karou Ishikawa (1985, pp. 1-13; 1982, p. 99). contributed the concept of quality circles. James Harrington advocates the pursuit of quality through business processes as opposed to production processes. For health care delivery institutions, the most useful conceptual combination involves TQM and CQI (Melum & Sinioris, 1992, pp. 159-224).



Related Essays

Literature Review: Total Quality Management and Six Sigma .... relevance to the study which this literature review will support .... systems when relevant in the review of TQM .... on TQM and Six Sigma Quality improvement is sought .... (8724 35 )

Literature Review of TQM in an Organization REVIEW OF THE REVIEW OF THE LITERATURE This study examines the .... In this chapter, literature is reviewed that is .... There are a variety of quality improvement strategies in vogue .... (3423 14 )

Work Team Outcomes Review of the Literature This liter This literature review concerning the topic of "Effects of Group Factors on Work Team .... have been a focus to be explored since the quality improvement of post .... (6099 24 )

Role of Nursing in Quality Health Care Services .... change and transition, and quality improvement/risk management .... role in ensuring a high quality of health .... Review of Literature Huber (2000) contends that nursing .... (1326 5 )

Hospital Quality Improvement Team .... Chapter 2 REVIEW OF THE LITERATURE Introduction This project assessed the training and development of a cross functional chartered quality improvement team .... (9598 38 )

Category: Business - Q
Common Topics
Click Here to Get Instant Access to over 32,000 Professionally Written Papers!!!
Join Now  
Saved Papers  
Save your essays here so you can locate them quickly!
"Great site, I got a lot of new ideas I would have never thought of before."
Nate A.
"I love this site!!!"
Marie H.
"Thank you for making such a high quality site! Your papers are the best I have seen around"
Debbie B.
"Your site was very helpful and gave me the details I needed in order to complete my essay!!!"
Mike F.
"This site is an excellent vehicle for quick referrences. Thanks a bunch!"
Carla T.
Copyright © 2007 - 2014 Lots of Essays. All Rights Reserved. DMCA