The Harwood Manufacturing Company
This is an excerpt from the paper...
The Harwood Manufacturing Company has a work force that is composed primarily (80 percent) of women, although there are very few women in supervisory or management positions. The company uses a piece-rate compensation program with employees receiving a bonus for each piece above the quota they produce. Employees are kept from falling beneath either the wage at which they hire in, or the wage after six months of work (22 percent more than the hiring-in wage). In this way, employees who produce less than 60 units per month receive their base pay, while employees who produce more than 60 units receive their base pay plus the bonus. The piece rate is paid on completed units rather than on the components that make up completed units.Because the company sometimes finds it necessary to move workers to new positions, it has also instituted a transfer bonus so that workers do not receive less pay while they are relearning a new task. However, workers resent the transfers and many workers leave the company rather than continue in the new position. The company has also found that less than one-half of transferred workers return to the 60 unit quota after changing jobs, and that operators who come in from the outside learn their jobs faster than operators who are transferred from the inside. The company has tried to create a work atmosphere which it considers worker-friendly. The cafeteria has been remodeled, and music is played for workers. There are also plans for an open ho
. . .
whether on purpose or by accident, this is the underlying cause of the entire situation.
Earl's should continue to use Longmore for at least the next project, with the understanding that the project will have approval steps built into it before the final run. If the company cannot meet the approval steps on the first try, Earl's may switch vendors yet again. However, Earl's has to take some responsibility for working with a new vendor in order to help ensure success from both sides.
Otis Smith
The purchasing system in place at Morton University is cumbersome, time consuming, and designed to enhance the control that the purchasing department has over the rest of the university. Small value purchase orders (SVPOs are processed for items that are under $500. Yet there is no significant difference between the process for purchasing a $40 calculator and a $10,000 computer. Both purchase orders come into the department in a six-part requisition. When the purchasing department receives the order, it has already been signed by someone with authority for the purchase. The purchasing department does not exercise such authority, but merely administrates the purchase.
Once in the purchasing department, a file clerk verifies the s
. . .
Some common words found in the essay are:
Manufacturing Company, Currently WBM, Morton University, MEC Corp, Based Emily's, Wonder Clean, John Kohut, Louise Moffat, Port Authority, Spices Unlimited, customer service, purchasing department, service representatives, customer service representatives, electric razor, sales representatives, port authority, savings program, disposable razor, piece rate, attractive option, customer service representative, customers option speaking, purchase purchasing department, lack operator understanding,
Approximate Word count = 7528
Approximate Pages = 30 (250 words per page)
More Essays on The Harwood Manufacturing Company
|
Customer Service
to Over
32,000 Professionally Written Papers!!!
