ry and research. With today's environment rapidly increasing in technology and complexity, this gain is important. The common use of a five-year strategic plan to implement technology has not provided enough guidance for the decisions that must be made daily in educational technology. A lack of appropriate planning has led to problems stemming from crisis decision-making. To overcome these problems, best practices must include the development of a vision, an explanation of minimum requirements, strategies that provide support for a wide range of people and needs, extensive programs that are more focused, and an open and evaluative review of procedures and budgeting processes (Gilbert & Ehrmann, 200
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