AN OPERATIONS MANAGEMENT PROBLEM AT WKK

WKK Technology Ltd. is the manufacturing subsidiary of WKK (Holdings) Ltd. The company is a complete electronics manufacturing service provider. WKK corporate headquarters are located in Hong Kong, while the manufacturing subsidiary is located in Shajin, Guangdong Provide in Southern China just north of Hong Kong ("About WKKT", 2004).

In recent months, WKK Technology has experienced increasingly serious problems associated with production operations. The most salient issues are (a) falling manufacturing productivity and (b) increasing overtime costs for both line workers and engineering staff. These operations management problems are related to one another (e.g., overtime costs affect productivity measures). The probability, however, is that an underlying problem is the root cause of both manifestations of the production problem at WKK Technology. Further, it is possible that actions at WKK (Holding) Ltd. In Hong Kong have an impact on production efficiency at WKK technology (all marketing operations, including customer specified product requirements are handled at corporate headquarters).

The researcher conducted an investigation of the production operations at WKK Technology to develop the data and other information required to assess the production problems at the manufacturing facility. Among other important information, it was determined

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ign and either a product sketch or a product mockup For ODM products, WKK Technology designs exterior product configurations and detailed specifications for the manufacture of the product Approximately 80 percent of the production at the Shajin facility involves the manufacture of OEM products Approximately 20 percent of the production at the Shajin facility involves the manufacture of ODM products Another important element of information developed during the investigation was that the overtime cost increases and productivity decreases are disproportionately greater in relation to ODM production than they are to OEM production. Overtime cost increases and productivity decreases, however, occur in relation to both OEM and ODM production at the Shajin facility. Recommended Solution The problems at WKK Technologies that are having an adverse impact on overtime costs and productivity at the Shajin facility are multifaceted. The several facets of the problem are as follows: The high turnover rate among production workers at the Shajin facility is the cause of a need to train new workers much more frequently than is desirable The absence of a stable workforce of well-trained production workers caused for the turnover rate comp
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Some common words found in the essay are:
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Approximate Word count = 1560
Approximate Pages = 6 (250 words per page)

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