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Diversity Plan & Organizational Change

AEI Systems creates software for retail chains to handle their point of sale processing and their inventory control. The systems are written on a custom basis for individual clients and the company targets companies with sales in excess of $20 million per year. AEI has a highly satisfied nationwide customer base and a group of talented software developers and engineers who have helped make the company successful.

Despite this success, the company remains much the "familyrun" organization that it was in the beginning. Formed by Ken Marks and his brother-in-law (John Hammond) in the early 1980s, AEI originally built on Ken's inventory manager background and John's contacts within industry to purchase rights to a particularly effective inventory control software package. Hammond's sister was brought in to handle the books, and one of Ken's daughters started working as a receptionist. Ken then moved to recruiting at local colleges and universities to find students and graduates with the knowledge, but not the salary requirements, which would help his new company grow.

As AEI expanded and experienced more success, it took on a decidedly white male culture. As the number of employees passed 50 in the early 1990s, a variety of skills, including programming, technical writing and project management, were represented. At this point, the company must develop a program to manage the diversity within the organization if it is to be successful in the long-term. Several issues, including the succession of the CEO when Marks retires, need to be resolved, and the company's increasingly diverse workforce needs to come together in order to foster an environment which can meet the challenges facing AEI at this point in its development.

At the heart of the root system is the underlying belief that only men who are related to Ken (either as relatives or as members of his church) will advance to the highest levels of the organization. Wome...

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Diversity Plan & Organizational Change. (1969, December 31). In LotsofEssays.com. Retrieved 06:53, March 28, 2024, from https://www.lotsofessays.com/viewpaper/1693911.html