Skills of Effective Supervision

Richard Boyatzis (1982), more than 20 years ago, identified the basic competencies required for effective supervision or management. Among those competencies Boyatzis (1982) included excellent communication skills, the ability to work well with others, a high level of motivation and positive self-esteem, accurate self-assessment, logical thinking ability, and the ability to use power effectively in such tasks as planning, organizing, controlling, motivating, and coordinating. While countless books on managerial and supervisory skills and competencies since Boyatzis' (1982) 24 year-old classic, The Competent Manager, was published, and while terminology and buzzwords may have changed somewhat over this time period, the skills needed for successful supervision and management remain much the same today.

John Ivancevich (1998) discussed the kinds of skills and types of roles that are associated with

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