Job Description and HR Management

We operate three shifts with the first and second shifts (day and swing) having a shift supervisor as well as four operators. Third shift (graveyard) has a shift supervisor and two operators. Each shift has its primary and secondary responsibilities. On my shift, we are responsible for processing inventory requests from the remote warehouses, running invoices for customers, printing and distributing daily, weekly and monthly reports, and making sure that there are enough tapes for backup to be run on the following shifts. If there are any processing problems which we cannot handle, we contact a programmer to take care of the situation.

I work closely with the Human Resource Department (HRD) in two key areas: hiring and evaluating operators. At the heart of this interaction is the development of a job description; although an operator's duties are fundamentally the same as they were five years ago, the specific requirements have

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. I interview the final candidates, and select two or three to be interviewed by my lead operator, as well. Selection of the final candidate is my decision, although I include input from the lead and HRD in my consideration. Some supervisors have chosen candidates that were not the top candidates in the opinion of HRD, but I have never been in that position. In those cases, the supervisor's decision is final, since that is the person ultimately responsible for the individual's performance, but it is not the recommended course of action. We have a high turnover of operators which is to be expected since it is an entry-level position and most employees use it as a stepping stone to another position within this organization, or within another organization. We have two levels of operators, regular and lead, and a supervisor. Since there is a limited number of leads and only three supervisors, this limits the amount of career growth that operators can have within the department. Nonetheless, all of our current supervisors began as operators with this company. The hiring process is only the beginning of my responsibilities as a supervisor. Performance appraisal is the other main function of my duties, and that is conducted on
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Some common words found in the essay are:
Department HRD, Computer Operations, IBM AS/400, Qualifications Candidates, Operations Center, Position Summary, computer operations, Additional Considerations, Experience Candidates, shift supervisor, job description, shift supervisor operators, 1 5, operating environment, trade schools, hrd position, computer operation, ibm as/400, supervisor operators,
Approximate Word count = 1476
Approximate Pages = 6 (250 words per page)

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