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IT in the 21st century

Computers in business have moved well beyond their initial role of merely automating tasks previously done by individuals. Today's information technology (IT) groups are strategic organizations within the larger company contributing to the short-term profitability and long-term viability of businesses. This research examines the role and importance of IT in the twenty-first century in the context of increasing globalization, attracting more customers, generating more revenues, aiding the growth of the business, and as part of an enterprise resource planning (ERP) system.

Many international business partners are looking to become part of the Internet and e-commerce in a timely manner. Within five years, many analysts expect that there will be little difference between European levels of e-commerce and those within the United States. Latin America and Africa are likely to lag behind because of the lack of telecommunications infrastructure in these locations, and most analysts do not expect wireless to present a viable alternative to land line Internet service at the level required by business for some years (Mugan, 1999, p. 14).

Singapore is taking an aggressive approach to implementing e-commerce within its boundaries. In September 1998, the government launched a plan designed to develop the city/nation as a global e-commerce hub with an estimated US$2.35 billion worth of products and services being traded electronically through Singapore by 2003. In addition, the nation expects that fully half of its businesses will be using some form of e-commerce by 2003 (Kirsner, 1999, p. S24). It is estimated that the percentage of World Wide Web users who are American will drop from 56 percent in 1997 to 42 percent by 2002. Companies will offer users a choice of languages at their Web sites, or translation capabilities, as well as on-line currency conversion.

Another consideration affecting international Internet usage is the sing...

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IT in the 21st century. (1969, December 31). In LotsofEssays.com. Retrieved 07:24, March 29, 2024, from https://www.lotsofessays.com/viewpaper/1695941.html