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Managing Telecommuters

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Allowing employees to telecommute, working either from the field or from home part or all of the time, is a growing fashion in today's economy. Yet it poses new challenges for managers. When working with off-site employees, managers must safeguard assets and information in the hands of employees, find ways to measure how much work was performed rather than how many hours were worked, and maintain a company culture among otherwise isolated people.

Freelance workers generally own their own equipment. But when setting up an employee to telecommute, the company must often invest in technology to make the work environment possible.

Each flexible worker goes through a needs assessment process. Staff are equipped with the appropriate technology, such as smartphones, laptops, PDAs and tablet PCs depending on their individual needs. What's more, CUE is supporting companies to implement flexible working patterns. CUE offers consultancy and e-learning packages that enable companies, both local and national, to help employees to participate in remote working and remote learning. ("Is Travelling to Work," 2005, p.23)

When workers are using company assets to performs their telecommuting duties, such as special access software and linked phone lines for a customer-support professional, issues arise around the equipment and the security of the information. Advances in the telecommuting sector are helping, but difficulties persist.

. . .
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Approximate Word count = 1042
Approximate Pages = 4 (250 words per page)

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