Refill Department of Consummate Corp.

Tension among the supervisors has been growing. David Gold is considering another off site meeting. This meeting is a follow up to one held six months earlier in which serious problems in the department were addressed. As a result of the previous meeting, some improvements were noted. David Gold needs to consider what action he should take to address the dysfunctional nature of the interactions in his management team. The remainder of this case study involves a detailed analysis of the problem, followed by a problem statement, a detailed description and evaluation of the alternatives, and a recommendation about which alternative should be acted upon.

Analysis: The refill department is in a state of constant crisis. Part of the stress on the department is a function of t

. . .
vercome the communication problems. A fourth change that Gold could make would involve alternating shifts for the management team. Ideally, this would address the perception that some shifts work harder than others, and that some supervisors have lost control of their subordinates. A fifth option involves addressing the problem that supervisors are not permitted to discipline their employees. Gold could address this with senior management, and encourage the company to shift its thinking in this area. Looking in from the outside, it is easy to see how this policy is demoralizing to managers, but there is little doubt that it would be difficult for Gold to convince the company to make any fundamental change in its personnel management policies. A sixth alternative would require David Gold to change his management and communication style. The fact that it took a summer intern to tell Gold that the management team was in turmoil is an indication of problems David has as a leader. Some of the comments reported in the appendix suggest that David needs help if he is going to develop a management team that will work toward common goals. David has the opportunity to become the type of manager that supports subordinates, helps
. . .

Some common words found in the essay are:
David Gold, Paul Rubin, Morale Managers, Bill Walch, Consummate Corporation, david gold, management team, refill department, Introduction Serious, offsite meeting, senior management, management style, alternating shifts, fundamental change, dysfunctional nature interactions, alternative involves, gold change management, difficult gold, david gold consider, option david gold,
Approximate Word count = 2074
Approximate Pages = 8 (250 words per page)