Buckman Labs & a Knowledge Network
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INFORMATION SYSTEMS AS KNOWLEDGE NETWORKS: THE ROLE OF TRUST AT BUCKMAN LABSThis research examines the role of trust in the development and functioning of a knowledge network within the structure of an information technology system at Buckman Labs. The information required for this research was obtained from an online article (Rifkin, 1996). This research is concerned with three questions related to the knowledge network and the role of trust in the functioning of the knowledge network at Buckman Labs. These questions are as follows: What was Buckman's motivation for developing the knowledge network? How did Buckman develop the knowledge network for the organization? What role does the concept of trust play in the knowledge network at Buckman? Motivation for Developing the Knowledge Network Bob Buckman, the current CEO at Buckman Labs, wanted to develop and sustain more direct (person-to-person) contact between Buckman Lab representatives and customers. To accomplish this objective, more Buckman Lab employees had to spend greater proportions of their time away from the office. At the same time, CEO Buckman realized that, while the compa
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Approximate Word count = 788
Approximate Pages = 3 (250 words per page)
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