Knowlege Management Strategy

This research develops a knowledge management strategy for the UCLA Neuropsychiatric Hospital. The hospital is an organizational component of the UCLA Medical Center. The UCLA Medical Center is a large and complex institution. The Medical Center includes several hospitals, clinics, and other health service organizations, and operates in association and conjunction with several health-sciences schools and other health-sciences institutions (Page, 1994).

Developing a Knowledge Management Strategy for the UCLA Neuropsychiatric Hospital

Knowledge management is increasingly an important element of organizational strategy. Organizations, whether they are in the private sector or whether they are in the public sector, must develop strategies for the collection, dissemination, and protection of information required by employees, clients, and external partners is the organizations are to succeed in their missions. Knowledge management involves the management of data in a way that transforms data into useful knowledge (Lim, Ahmed, & Zairi, 1999). Structuring knowledge management into an organization's strategy assures that knowledge management will be an ongoing, coordinated process within the organization that will benefit the organization, it employees, clients, and external partners over the long-term (Drew, 1999). The key to the implementation of an effective and efficient knowledge management strategy is the integration of knowledge management and informat

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pport at the point-of-care while providing all the additional advantages of observability of details for management of the healthcare process. (Anderson, 1997, p. 38) Planning by health care organizations must include provisions for developing knowledge management systems that will "support seamless integration and access to patient data among varying providers" (Work & Pawola, 1996, p. 26). A problem at the UCLA Neuropsychiatric Hospital is that the hospital information system, the physician-practice management system, and the clinical information system evolved independently without links to one another. An effective knowledge management strategy, however, requires a bi-directional flow of data among the information developers and users in the hospital organization. Information Requirements The significant collaboration that occurs in contemporary health care delivery is heavily dependent on the ready availability of current and reliable information. In collaborations of this nature, entities have a great need to share information through communications infrastructures that connect providers as well as payers. Such information systems must be capable of facilitating the access of patient data at any point in the continuum

Category: Medical - K