Behavior Observations In a high sch

At the beginning of the class period the teacher stands up and announces the check-writing assignment for the day and sits down. Students freely talk with each other to figure out how to do the task as the teacher has given no specific instruction. Individual students go to the teacher's desk and ask her for help, which she easily gives in the one-on-one setting. These students go back to their tables and instruct the others at their table. The classroom noise level is high.

This instructor is ineffective in group presentation and ineffective in maintaining an orderly classroom.

A recommendation is that at the beginning of each new task the teacher give the students instruction on how to do the assignment, perhaps briefly go over an example in the book or demonstrate the check-writing procedure with an overhead projector. It would be helpful to question the students about their experiences with checks before beginning this work.

The administrator's only difficulty with this class is the complaining of nearby classroom teachers that the bookkeeping class is too rowdy. The administrator can give thi

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m to wait a moment while she confers with her department manager. After phoning the manager, she offers that one of the individuals select any higher-priced sweater which she may have at the sale price. One of the customers agrees to that, and both are satisfied. This clerk was effective in quickly moving to be physically closer to the customers. She was quick to create a solution and to get the approval of management. She was effective in understanding the true nature of these shoppers, that they wanted attention and special treatment as much as the sweater. No particular recommendation is needed in this situation as the management has established that the customers should be pleased. The clerk knows the policy of this exclusive store and realizes that a small financial loss on one item is a worthy investment for the long-term goodwill with valued customers. She is confident that the department manager will stand behind her. Jensen, A. E., & Carlin, D. P. (1991). Communication and gender. Communication Education, 40, 99-103. Abstract: A communication and gender course evolved at the University of Kansas in the early 1970's from a class which focused on the communication between men and women. The new course takes a
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Critical Evaluation, Write Check, Customers Item, Jackie Jackie, Gender Effects, Implications Administrators, University Kansas, Mental Retardation, Overdue Book, Studies Administrators, handicapped children, communication gender, subject matter, task teacher, missing snack, attention-getting behavior, implications administrators, department manager, sweater sale, critical evaluation,
Approximate Word count = 1548
Approximate Pages = 6 (250 words per page)

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