Contingency Management

IMPROVING MOTIVATION AND PRODUCTIVITY IN THE PATROL DIVISION

The target organization is the Patrol Division of a �

metropolitan police department. Division productivity has �

deteriorated, and officers assigned to the Division appear to be �

less motivated than officers assigned to other division within �

In the context of task responsibility, the responsibilities �

of the Patrol Division within the department are specific, �

separate, and specialized. Task definition for the Patrol �

Division is rigid within the overall police department structure, �

and task definitions within the Patrol Division also are rigid. �

The hierarchy of authority within the Patrol Division is �

characterized by strictness and complete adherence to rules. �

Task control within the Patrol Division is centralized at the �

top, and communication within the Division is primarily vertical �

Within the context of the above description, the structure �

of the Patrol Division organization may be characterized as �

mechanistic. The differences between mechanistic and organic �

organizational structures are expressed in the context of the �

level of formal structure and control embodied in the two �

organizational concepts.� 3.ls1

1R. L. Daft, Organizational Theory, 4th ed. (St. Paul,

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y Publishing Company, � 1993), pp. 193-194. � In such � � instances, the adoption of a composite organizational structure � � that incorporates characteristics of both the organic and the � � mechanistic organizational concepts may be an effective solution � � for some organizations, because the ambidextrous organizational � � structure would permit a shifting emphasis as required by a � � changing situation.� �� An ambidextrous organizational structure, however, may not � � offer a complete solution for the Patrol Division. The Division � � does operate within a dynamic external environment; however, the � � nature of police work demands more planning to deal with � � uncertainties than the organic or even the ambidextrous � � organizational structure typically provides.� The Relevance of Contingency Management� The contingency approach to management is a means of � � developing organizational strategy. 5D. C. Hambrick, and D. Lei, "Toward An Empirical � Prioritization of Contingency Variables for Business Strategy," � Academy of Management Journal", 28 (April 1985): 765-788. - Strategic forecasting is � the cornerstone in a contingency approach to manageme

Category: Business - C

Common Topics

Management Journal, Patrol Division, Publishing Company, � �, Organizational Survival, External Environment�, Patrol Division�, Dow Jones-Irwin, Division Division, Thinking Key, Business Strategy, patrol division, �� , �� , organizational structure, ��, � organizational, � ��, � , external environment, � � organizational, structure �, division �, structure � �, � � strategic,

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