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Management by Walking Around (MBWA)

As a worker, I would be quite comfortable with the leader using the Managing By Walking Around (MBWA) style. I believe if workers are honest and conscientious, they have nothing to fear from their leaders and everything to gain. Leaders can provide guidance, answer questions, suggest ways of resolving problems, and give employees encouragement and motivation. The only types of workers who should fear management by walking around are the type who do not pull their weight, and waste company time, or continue using ineffective procedures rather than asking for advice or guidance on improving these procedures. The walking around style of management promotes interaction among all levels of the organization, which improves the efficiency of the business. Total Quality Management (TQM) systems are based on interaction through all levels of the organization and I think this is promoted by having managers walking around and interacting with employees, soliciting ideas, helping solve problems, and showing an interest in the employees.

In too many businesses there is a hierarchical structure which works against interaction between different levels, and this can be counterproductive. There is no feeling of cohesiveness in such a structure. Everyone does their assigned job, and no one takes an interest in what someone else is doing. Employees feel they are snubbed by management, as if they aren't good enough to be considered worthy of inclusion in discussions about company policy, company procedures etc. It is not an environment conducive to producing quality work.

There are twelve guidelines to Managing By Walking Around (MBWA) which help build trust and relationships in an organization (MBWA).

1) Do it to everyone: the power of the technique lies in the time upper management spends with those in the lower levels of their area of responsibility in the business, getting to know those who work for you, and anyone whose work is i...

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Management by Walking Around (MBWA). (1969, December 31). In LotsofEssays.com. Retrieved 09:20, March 29, 2024, from https://www.lotsofessays.com/viewpaper/1702900.html