Causes of Stress in the Workplace Introduction 1 Wha

Stress is a fact of life in most organizational settings. Although low levels of stress can yield positive effects, prolonged levels of the wrong kind of stress can be devastating, both physically and psychologically. During the past few years, management has begun to acknowledge the negative impact of stress in the work environment and to devise strategies to help employees cope with and reduce stress.

Work is one of the main sources of stress. Work that occurs as a result of organizational activities is called job stress.

Surveys indicate that the majority of American workers believe their jobs are stressful, as shown in the following table:

How Stressful We Think Our Jobs Are

Job stress manifests itself in a variety of ways. For instance, a worker may feel pressured when he or she is unable to meet a deadline because of malfunctions in a company's machinery. Air traffic controllers often experience stress due to their tremendous burden of responsibility. Delivery persons or others whose occupations involve heavy driving must deal with the stress of traffic congestion and delays. The health care field is notorious for stressful conditions created by the daily presence of fatalities and debilitating diseases. The overall stress level of the majority of American workers has been elevated due to recessionary conditions which prompt layoffs, business mergers, and corporate

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p between stress and job satisfaction. Even respondents with high job satisfaction experienced at least moderate stress levels. Respondents with job dissatisfaction did not experience higher stress levels. Respondents with higher levels of education (the three nurses with master's degrees) all scored in the high stress category. Since present requirements mandate that nurse managers seek graduate degrees, the incidence of stress among nursing executives may be expected to be higher in the future. Litigation Stress in Nurses Litigation stress is a serious concern for medical personnel. Little has been written about the effects of this form of stress, and the research that has been conducted focuses mostly on physicians. One study, however, explores the emotional upheaval that involvement in malpractice suits creates in the nursing profession: "As the number of malpractice suits skyrockets, more nurses are becoming involved in litigation and the word has come to mean anguish, anxiety and insomnia to many nurses." The stress caused by litigation is present even if the nurse involved is not required to appear in court. The first phase of litigation is called the discovery process, in which the interrogating attorney is

Category: Psychology - C