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TYPE Z ORGANIZATION Introduction American pr

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American productivity is improving slowly and Japanese management may offer solutions to this problem. Theory Z offers ways to manage people that increase productivity. Type Z organizations are Japanese management, American style (Ouchi, 1981). Type Z organization and effects on American management are discussed.

Theory Z suggests that involved workers are the key to an increase in productivity and it offers several ways to manage people so that they can work together more effectively. American workers work as hard as any, increased productivity does not come from working harder. Productivity is believed to be a problem of social or managerial organization. Employees need long-range incentives to coordinate efforts. Theory Z states that productivity and trust go hand in hand. Japanese workers trust that their sacrifices will be repaid in the future and equity will be restored. Theory Z also points to the notion of subtlety; relationships between workers need to be considered; teams based on seniority loose subtlety and productivity declines. Intimacy is a thread of Japanese life; it is also found in the work setting. In American life it is found in the family, friendships, and the church; it is threatened by industrial life. Theory Z states that productivity is dependent on trust, subtlety, and intimacy (Ouchi, 1981).

Japanese organization includes lifetime employment; promotions are from within and e

. . .
central feature and it maintains an egalitarian atmosphere. Egalitarianism implies that every person can work autonomously and can be trusted. Type Z organizations do use hierarchical methods of control and do not rely entirely on goal congruence for order, however, they also rely on commitment and trust (Ouchi, 1981). Type Z organizations challenge the concept that industrial organizations need to be structured as bureaucratic hierarchies. Two other methods of organizing people in a cooperative effort are markets where price is the controlling influence, and clans, where cooperation results from shared values. Type Z organizations include commonly shared values. They have stopped the rapid movement and turnover that are common in other industrial organizations (Ouchi & Price, 1993). Disadvantages of the Type Z company are also noted. A clan atmosphere tends to develop a fear of outsiders. Deviance in all forms is resisted and consistency of belief is the glue of the company. Changing people's behavior is difficult and can only be done by changing the culture. Values reach deeply and culture changes slowly. A Type Z company may run the risk of becoming an industrial dinosaur which cannot shift in the environment. A
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Approximate Word count = 1475
Approximate Pages = 6 (250 words per page)

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