Early Pioneers of TQM
A key thinker in the "
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key thinker in the "total quality management" (TQM) revolution was W. Edwards Deming, an influential American scholar who is credited with literally remaking Japanese industry after World War II (Stahl, 1995). Deming offered 14 Points as a directive for a new way to manage; included in these points were emphases on the necessity of
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II Stahl, Edwards Deming, , Stahl MJ, stahl 1995, Ishikawa Stahl, total quality, continuous improvement, Ma Blackwell,
Approximate Word count = 224
Approximate Pages = 1 (250 words per page)
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