Organizational Functioning & Technological Innovation
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ARTICLE CRITIQUE: "BOOT CAMP FOR SERVICE OPERATIONS"The principal focus of the article "Boot Camp for Service Operations" (Karmarkar, 2004a), as well as the underlying article from which it was extracted (Karmarkar, 2004b), is on the ways in which the effective application of technological innovation can facilitate adjustments in organizational functioning and structure that will allow companies confronted with wrenching environmental change to survive and thrive. While the message of the primary focus of the article is both informative and useful, however, Karmarkar (2004a; 2004b) begins the article with a neoconservative diatribe condemning those people who are concerned with offshoring service jobs from the United States t
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Approximate Word count = 492
Approximate Pages = 2 (250 words per page)
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