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Product Quality in Manufacturing

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The most important problem facing business today is that of maintaining quality. Of course, there are other problems that are also important. For example, managers must be concerned with reducing production costs and increasing employee productivity. However, quality is the factor that is most important in business success. This is because consumers will only buy a particular product if it is of a good quality. No company can survive if it fails to meet consumer demands. In this regard, Juran equates quality with "product satisfaction," or "when product features respond to customer needs" (17).

Western analysts agree that the Japanese have provided the best model for attaining product quality in manufacturing. Japanese businesses try to attain "total quality control" in manufacturing. This involves implementing quality control throughout every level o

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Approximate Word count = 583
Approximate Pages = 2 (250 words per page)

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