Quality Control System

organizations, were generally competing against other American

companies; thus, the pressures to improve product quality were

not perceived to be as significant as they were in the

manufacturing sector. The advent of economic recession,

constraints on governmental spending, and consumer resistance,

however, changed the perception of quality among service providers (Armstrong and Symonds, 1991, p. 100). Service

providers, including health care delivery organizations, became

aware that quality must be emphasized in their operations, if

they were to retain their customers bases and remain viable

Quality control refers "to a system . . ., by which

assurance is sought that the output produced conforms to specific

parameters that define product or service quality" (Lester,

Enrick, and Mottley, 1991, p. 1). An effective quality control

program enhances the ability of an organization to both reduce

costs and improve productivity. As a consequence, effective

quality control has a positive impact on an organization's

financial efficiency and stability. Quality control, in order to

be effective, must be integrated throughout the production

process of an organization, whether the output of that process is

a good or a service. Thus, a quality control system must be

developed or adopted, and that system must be incorporated into

the organizational structure. Control procedu

. . .
re operational definitions. These definitions are as follows: 1. The term efficient use of available resources is defined as the resource/output ratio related to the delivery of health care services. Resource includes financial, human, and physical inputs. 2. The term garrison setting is defined as a site located outside of an operational setting, and is further defined to mean a general hospital or an equivalent facility. 3. The term level of care is defined as the effectiveness for the patient of the health care provided. 4. The term military health care professional is defined as a military physician, military nurse, or other military professional in a healing art. 5. An operational setting is defined as one in which hostilities are either occurring or are imminent. 6. The term patient satisfaction is defined as the posttreatment perception by a patient of the health care provided by a military health care institution or activity. 7. The term quality management concept is defined, for the purposes of this study, as total quality management, continuous quality improvement, or the development of quality through team building. Assumptions and Limitations An assumption was made tha
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Some common words found in the essay are:
Hypotheses Five, Taguchi Clausing, Hammonds DeGeorge, Armstrong Symonds, Edwards Deming, Hauser Clausing, Schmidt Meile, Definitions Terms, Assumptions Limitations, Enrick Mottley, military healthcare, health care, quality management, military healthcare personnel, healthcare personnel, management concepts, quality management concepts, vary function, vary function respondent, function respondent, health care environments, care environments, management concepts military, concepts military, military health,
Approximate Word count = 5189
Approximate Pages = 21 (250 words per page)

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