1. The definition of the term "deliverable" depends on the consulting situation. I will use the example of a hypothetical small design firm heavily dependent on the good functioning of their latest model Macintoshes. When their system crashes, they hire a Mac specialist to get it back up and running, which in this case would be the deliverable. 2. If, on the other hand, the deliverable is defined to the consultant narrowly and erroneously as software incompatability, but it turns out to be a hardware issue, he or she may fix the software but