Application of Learning
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This course involved the application of a variety of methods and tools in operational situations wherein such applications are designed to lead to improved levels of quality with respect to the output or production of a firm. In my personal situation as a computer programmer, high levels of quality in output are both crucial to the success of the firm and difficult to attain because of the nature of the work involved in programming.One of the most important lesson that I learned through participation in this course is the importance of assessing product quality within the context of the perceptions of that quality by the end users of the products. What such measurement translates into is the level of customer satisfaction developed by a firm through the production and marketing of its products. Certainly, this issue is crucial in the production and marketing of computer software. While this course did not teach me how to perform computer programming at higher quality levels than my work was when I entered this course, participation in this course has shown me that quality in many ways is
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Some common words found in the essay are:
, consumer satisfaction, customer service, measurement consumer, measurement consumer satisfaction, levels customer, computer programming, levels customer service, satisfaction developed, levels quality, product quality, participation course, customer satisfaction, consumer satisfaction basis, consumer satisfaction levels, improved levels quality,
Approximate Word count = 741
Approximate Pages = 3 (250 words per page)
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