1 - INTRODUCTION .................................... 1 Statement of the Problem ........................ 1
Purpose of the Study ............................ 2
Importance of the Study ......................... 3
Scope of the Study .............................. 3
Rationale of the Study .......................... 3
Definition of Terms ............................. 4
Overview of the Study ........................... 4
2 - REVIEW OF LITERATURE ............................ 6
Theoretical Context ............................. 6
Systems Theory ............................... 6
Theories of Industry Organization ............ 26
Related Research ................................ 41
Prior Merger Case Studies ....................... x
MCI-WorldCom ................................. 51
Gateway-Cadence .............................. 60
Citigroup-Travelers ........................... 71
Conclusions Relevant to the Study Problem ....... 75
3 - METHODOLOGY ..................................... 77
Research Design/Approach ........................ 77
Data Collection ................................. 79
Database of the Study ........................... 80
Data Validity and Originality ................... 80
Data Analysis ................................... 81
Methodological Limitations ...................... 82