AMBULATORY SERVICES AT THE CLEVELAND CLINIC FOUNDATION Ambulatory services are an important aspect of the continuum of care provided in any healthcare organization or system (Smith, 1997). They are an important part of care since outpatient services to most hospitals continues to escalate. In general, the number of ambulatory outpatients is much larger than the number of inpatients, and revenues from outpatient services are predicted to equal or exceed inpatient revenues in the near future. Indeed, the ability to provide outpatient services wi