Alliant Health System has implemented a TQM system which has gained much attention for its boldness, but which has not netted significant financial improvement to the company's overall performance. Alliant participates in a highly competitive market, and failure to improve its cost structure and increase its revenue stream will be devastating for its long-term potential. At this point, the company needs to complete the merger (from an internal standpoint) of its three hospitals, and it needs to focus on the quantitative results of its TQM program. Alliant also needs to use its IT resources to better achieve its short-term and long-term goals than it has in the past.
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