The MIS Department: Scenario and Solution

In this scenario provided, we work for a company that has somehow missed out on the technological revolution that swept the nation for the last two decades or longer. We work in an office of a company in which each office worker does not have their own personal computer. Employees must share PCs leading to productivity loses. The company has also decided it is unnecessary for employees to have their own printers, or in the alternative to have the printers networked so that more than one person can use the same printer. To accomplish this would require little more than a rudimentary local area network; one that would be capable of routing requests to networked printers. Another alternavie would be to create local area network.

Currently, not every PC in the office is connected to a printer. If someone wants a document printed out from their stand alone system, they must first copy the document to a diskette or a zip file and then take that storage device into a PC that is connected to a printer and print out the document.

Based on this description, it is apparent that the Boston office's PCs do not have Internet access. If they did, the employees would simply e-mail the documents they needed to have printed to one of the PCs attached to a printer, retrieve the email message, open the email attachment, and print it. The need to transfer the data to a storage device indicates there is no connectivity in the office.

One of the complaints is that files

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siness travel could be reduced in a variety of ways. Email service between branch locations is a simply and relatively low tech example of improving communications between branches. Another option would be teleconferencing; yet another option would be data-conferencing and still option would involve contracting with a third party service provider to provide web based videoconferencing. Another option would be to conduct virtual meetings between the company's five branch locations using what would actually be a more secure self hosted videoconferencing service hosted on the company's WAN and using the T1 frame relay. There are many other factors to consider before this company is ready to implement the new information system infrastructure. One question that comes immediately to mind is the question of disaster recovery. The LAN could be used to generate back up for data storage at the branch level. An offsite disaster recovery site would be the best option to protect this data. There are a large number of steps or stages in developing this project plan. One of the first steps would be to create a preliminary budget. Once that was done, the idea would be presented to senior management for their review and approval. Once the

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