Organizational Development

 
 
 
 
During the twentieth century, the dynamics that exist within individual organizations came to be studied, analyzed and evaluated. Over the course of that century, this analysis led to the conclusions that organizations can be managed in order to achieve specific goals, and that organizations have cultures and standards of behavior similar to the cultures of societies at large. Tools have developed that help managers and employees achieve these goals, and that help change cultures when those cultures no longer support the organization's mission. Even the relationship between manager and employee has changed over the last 100 years so that there is greater equity between the two in many organizations. This research considers various approaches to organizational development, and their application in today's business environment.

Frederick Taylor developed an approach to management that relied on engineering models. Scientific management requires the careful analysis of tasks and time-and-motion studies in conjunction with piece-rate pay schemes in order to improve productivity. Adherents of this approach searched for the "one best way" to perform a specific task, and introduced standard parts and procedures (Klein, Dansereau & Hall, 1994). This practice remains in place in some traditional organizations, such as aerospace, where "best practice" standards are commonly implemented. However, many organizations ha


     
 
 
 
    

 

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Thematic Apperception The Thematic Apperception Test was developed by Henry A. Murray as an outgrowth of his research on instinct theory. Murray created a test for establishing the presence and strength of various personal needs. Specifically, he used a set of drawings from magazines that, when subjects described them, could be used to highlight the needs that were dominant in the subjects. McClelland took the story-telling approach further by uncovering three dominant needs: the need for achievement; the need for affiliation; and the need for power (Hansemark, 1997). The need for achievement determines how employees will respond to challenging job assignments because task persistence and the acceptance of challenge are closely related to this need. High achievers are driven by the prospect of performance-based satisfaction rather than by monetary gain. For these individuals, money is primarily a source of feedback on personal performance rather than an end in itself. Individuals with a high need for affiliation tend to be warm and friendly in their relationships, but may be ineffective if their need for affiliation is not balanced with their needs for achievement and power. Herzberg's Two-Factor Theory Fred Herzberg dev

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