Conflict & Power in the Workplace

The rise of conflict is inevitable in any interpersonal relationship. As DeVito (2004) maintains, "Because people are different and will necessarily see things differently, interpersonal conflict is inevitable" (310). Conflict is therefore typical of many relationships. Despite the pervasive presence of conflict in interpersonal communication, conflict has both positive as well as negative qualities. Conflict has negative qualities but more often than not they stem from a lack of communication skills. Conflict can lead to negative feelings, mainly because unfair fighting methods often take the form of negative comments or behavior toward others, like saying rude things or yelling. When managed improperly, conflict is also an energy drain. In worse case scenarios, DeVito (2004) mainta

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Category: Business - C