Total Quality Improvement
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In this article, Westbrook discusses organizational culture and its integral relationship to total quality management (TQM). The author demonstrates the vital link between organizational culture and TQM, emphasizing the need for a precise definition of TQM as a pivotal point for facilitating an understanding of the synergistic dynamic between the two. He proposes a baseline definition that includes an organizationÆs interrelationship with its culture, its relations with its internal and external customers, and the use of organizational and cross-functional teams. Identifying ShewhartÆs wheelùôplan, do, check, actö as a fundamental component of TQM, he also includes an ac
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Some common words found in the essay are:
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Approximate Word count = 478
Approximate Pages = 2 (250 words per page)
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