Computer Resources and Information Management Kenneth Cline's article "Decoding B2B" provides an excellent perspective on the potential of B2B e-commerce in the marketplace and the role that banking will play in it. In the article, Cline interviews Janey A. Place, executive vice president of e-commerce at Mellon Financial Corporation and president of its Mellon Lab technology unit (2002). Place is clearly in a key position not only to comment on B2B in e-commerce but also to initiate the types of changes that she feels will make B2B a successful option for online merchants to choose.
Place's strongest assertion is that the lack of technological standards is "the messiest problem we have" and that this is the area that most needs to be addressed (Cline). Many e-commerce software vendors want to make their own proprietary packages the standard that everyone else must follow, and since mos