Virtual Communication in e-commerce
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The concepts of customer satisfaction, service, and security available in an e-commerce environment can be applied to different business environments. For example, one of the capabilities available in e-commerce that produces greater customer satisfaction is personalization of a web site. When a customer logs onto Amazon.com, for example, he is greeted with a hello message containing his first name and some selected items that the system believes he may be interested in (ôWrit
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Book E-Commerceö, Virtual Communication, Basic Principlesö, Retrieved January, Social Security, store level, Security Basic, retrieved january 12, january 12 2006, available e-commerce, customer satisfaction, service desk, security basic, 12 2006, retrieved january, january 12,
Approximate Word count = 337
Approximate Pages = 1 (250 words per page)
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