Conflict Resolution Strategies

Conflict resolution is a process of resolving disputes or disagreements between individuals, groups, or nations. Despite their often being used interchangeably, there are distinctions among conflict styles, strategies, and tactics. A conflict resolution style is the individual manner in which an individual approaches conflicts or disagreements. Kenneth Thomas and Ralph Kilmann theorized that people exhibit five primary "styles" of behavior when dealing with conflict that differ where levels of cooperativeness and assertiveness are concerned (Styles 1). These fives styles of conflict resolution are: (1) competitive; (2) collaborative; (3) compromising;

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Category: People - C