Performance Measures and Obtaining Quality Health Care With Limited Resources

A number of performance measures are used within a health care organization to determine fiscal solvency. Kindig (1998) pointed out that the most basic measures include cost per unit of service, but that such measures are often inadequate to assess performance because of the wide variety of programs and clinical/surgical services that are offered within a single institution. Obtaining data on reimbursement rates is seen by Kindig (1998) as one way of determining average cost per service by category or type. While different insurance companies and third party payers have different rate schedules for reimbursement, health care institutions must achieve an average reimbursement l

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