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Dialysis Organizational Preparedness

Change is difficult to implement effectively in modern organizations. According to Hoag, Ritschard, and Cooper (6), who conducted a survey of more than 500 organizations to discover the biggest obstacles to change, "A total of 89 per cent of respondents pointed to factors within the organization itself." In my organization, a dialysis facility, we recently failed at implementing change for what I believe were factors within the organization itself. The change consisted of a new process for submitting patient records. Under the old system, personnel completed their reports and submitted them to their direct report. The change consisted of having the reports reviewed by a peer and then corrected or edited before handing them over to a direct report. When a colleague handed me three reports and told me "Here you go but I think this new process is a waste of time so I already handed mine in to my direct report if you don't care to look them over." I think the change was not accepted by personnel because few strategies were implemented to ensure change was adopted. First, only an email explaining the new process was sent as a means of implementing the change. Second, no real compliance measures were adopted to ensure that the reports given to direct reports were edited by colleagues. Third, those who implemented the program failed to adopt an educational strategy to help colleagues understand how to edit and, hopefully, improve finalized reports. Because of a failure to adopt such strategies, change was not successful and everyone eventually went back to just handing in their own reports directly to the direct report.

Hoag, Bruce G., Ritschard, Hans V., and Cooper, Cary L. "Obstacles to Effective Organizational Change." Leadership & Organization Development Journal, 23(1), 2002, 6-15.

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Dialysis Organizational Preparedness . (1969, December 31). In LotsofEssays.com. Retrieved 05:26, March 28, 2024, from https://www.lotsofessays.com/viewpaper/2000814.html